IDO Refund Process
Whenever a project does not meet the necessary EIP (Extended Protection Protocol) conditions, the refund option becomes available, allowing you to request a refund of the remaining vested amount. Refunds are not automatic and must be claimed by you; eligibility depends on the protection layers enabled for that project and your current vesting status.
- Navigate to https://bsr.binstarter.io/ido/projects and proceed to the PROJECTS CLOSED section as seen below. Click the project to refund and you will then be redirected to the Project Detail page.

- From the Project detail page, enter the POOL by clicking it.

- Click the Refund button and approve the transaction from your wallet. After a successful refund, the refunded amount will be immediately available from your wallet.

Disclaimer (EN): Nothing on this page is financial, investment, or legal advice. Participating in IDOs and holding crypto assets involves significant risk, including total loss of capital. BinStarter's protection/refund mechanism is a contract-enforced feature, not insurance, and does not guarantee returns or refunds — eligibility depends on each sale's enabled layers, vesting status and claim activity. Past performance does not predict future results. Always do your own research.